Published on International Journal of Economics & Business
Publication Date: September, 2019
Umar Lawal Aliyu
Faculty Of Management, Department Of Business Administration
LIGS University Hawaii, USA
Journal Full Text PDF: Impact of Staff Training on an Organization.
The thrust if the paper is to examine Impact of staff training on an organization. Training refers to the teaching and learning activities carried on for the primary purpose of helping members of an organization acquire and apply the knowledge, skills, abilities, and attitudes needed by a particular job and organization. Training is a systematic development of knowledge, skills and attitudes required by employees to perform adequately on a given task or job while staff training on the other hand is a program that helps employees learn specific knowledge or skills to improve performance in their current roles. In addition, training program allows makes staff strengthen those skills that each employee needs to improve and this helps in reducing any weak links within the company who rely heavily on others to complete basic work tasks. It is good to train staff because it increases better performance, eliminates misfits, motivates workers, eliminates Wastage, and increases high Morale etc. There is no two ways about it that organization, training and development leads to improved profitability while cultivating more positive attitudes toward profit orientation and individuals, training and development improve job knowledge while also helping in identifying with the goals of the organization. The thesis will critically analyse and highlight Impact of staff training on an organization.
Keywords: Development, Organization, Programme, Staff, Training.
1.1 Employee Training
Staff training is a program that helps employees learn specific knowledge or skills to improve performance in their current roles. Employee training is increasingly required to assist the work force in using modern techniques, tools, strategies and materials in their jobs in order to foster organizational growth.
Employee who receives the necessary training is more able to perform in his job because training program makes him to strengthen those skills that employee needs to improve and the training takes him to a higher level by increasing his skills and knowledge in return leads to organizational growth and development.
Training effects employee’s job performance positively because it is a motivational factor which enhances the knowledge of the employee towards the job by which employees become proficient in their jobs and they become able to give better results which in return leads to organizational growth and development. A training program allows you to strengthen those skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge. This helps reduce any weak links within the company who rely heavily on others to complete basic work tasks. Staff training generally Increased job satisfaction and morale among employees, employee motivation, increased efficiencies in processes, resulting in financial gain, increased capacity to adopt new technologies and methods and increased innovation in strategies and products.
However, it is good to note that Investment in staff training can improve a company’s financial standing and improved performance from employee training can reduce staff turnover, lower maintenance costs by reducing equipment breakdowns and result in fewer customer complaints.
2. LITERATURE REVIEW
2.1 Theoretical Framework
Wayne Cascio defines training as “training consists of planed programs undertaken to improve employee knowledge, skills, attitude, and social behaviour so that the performance of the organization improves considerably.” The main purpose of training is to ensure that all employees have the technical skills needed to perform the job efficiently and smoothly. While technical training can be job-specific, programs typically focus on the hard skills an employee needs to meet the key performance indicators associated with the role.
The purpose of training and development in organizations is to improve knowledge and skills so that staff can perform their roles diligently and effectively because an increase in employee productivity and efficiency supports growth and development of the employer, employee and the organization as a whole. As said earlier, staff training improves employee performance and the employee who receives the necessary training is more able to perform in their job judiciously and effectively. Thus, training program allows you to strengthen those skills that each employee needs to improve and in turn increase the technical skills, knowledge, efficiency, and value creation to do any specific job in a much better way. Staff training is a continuous and never-ending process because it moulds the thinking of employees and leads to quality performance of employees, which will inevitably lead to growth, and development of the organization.
2.2 Objectives of Training Employees
Staff training prepares employees to keep pace with organization as it changes and grows all I a bid to improve performance and achieve strategic goal for organizations. However, below are the objectives of staff training:
a. Expand the knowledge base of employees: addressing weaknesses, up skilling them to do new and different tasks and allowing them to work independently without supervision.
b. Increase Efficiencies in Processes: It ensure that all employees have the technical skills needed to perform the job efficiently and smoothly.
c. Increase Engagement: It increase employees engagement and performance in an organization
d. Increase Motivation. It motives employees to give in their best to the growth and development of the organization
e. Reduce Employee Turnover: It gives context to a worker’s role so he understands how his daily efforts support the wider company mission.
f. Risk Management: Certain types of training are specifically designed to minimize the risk to workers and the organization in terms of accidents, safety code violations, lawsuits and customer complaints.
2.3 Types of Staff Training:
The types of employee training you can consider include:
a. Case studies or other required reading: Case studies can be especially effective if they are paired with a reading assignment that introduces or explains a concept or analytical method that applies to the case. The amount of emphasis placed on the use of the reading during the case discussion depends on the complexity of the concept or method.
b. Coaching or mentoring: Both coaching and mentoring are processes that enable both individual and corporate clients to achieve their full potential. Facilitate the exploration of needs, motivations, desires, skills and thought processes to assist the individual in making real, lasting change.
c. ELearning: eLearning is learning utilizing electronic technologies to access educational curriculum outside of a traditional classroom. In most cases, it refers to a course, program or degree delivered completely online.
d. Group discussion and activities
e. Hands-on training: includes any experiential training that’s focused on the individual needs of the employee. It’s conducted directly on the job.
f. Instructor-led training: Instructor-led training is the traditional type of employee training that occurs in a classroom, with a teacher presenting the material.
g. Lecture Style Training: Important for getting big chunks of information to a large employee population, lecture-style training can be an invaluable resource for communicating required information quickly.
h. Management-specific activities: Management-specific activities are just that—employee training that is focused on the needs of managers. They may include simulations, brainstorming activities, team-building exercises, role-playing, or focused eLearning on management best practices.
i. Role-playing: Role-playing is a learning structure that allows students to immediately apply content as they are put in the role of a decision maker who must make a decision regarding a policy, resource allocation, or some other outcome.
j. Simulation employee training: In business, training simulation is a virtual medium through which various types of skills can be acquired. Training simulations can be used in a variety of genres; however, they are most commonly used in corporate situations to improve business awareness and management skills.
2.4 Impact of Training in an Organization
A training program allows you to strengthen those skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge. Most employees have some weaknesses in their workplace skills. A training program allows you to strengthen those skills that each employee needs to improve. This helps reduce any weak links within the company who rely heavily on others to complete basic work tasks. However, below is importance of staff training:
a. Advantages of standardization: Rationalize different varieties of products, Decrease the volume of products in the store and the manufacturer cost. Improve the management and design. Speed up the management of orders, Facilitate the exportation and marketing of products and Simplify purchasing management.
b. Increasing organisational stability and flexibility
c. Heightened morale: training results in increased morale of employees because of reduction in dissatisfaction at work, reduced complaints, reduced absenteeism, and increased interest in work during the post-training period. Heightened morale results in increased loyalty to the organisation.
d. Reduced supervision and direction: it reduces supervision and direction leading to tremendous reduction in Employers stress and cost
e. Economical use of resources: In other words, they are the inputs that are used to create things or help you provide services
f. Increase in productivity: Most simply, increased productivity means that your workers are putting out products more quickly or completing services at a more rapid rate than before.
g. Future work force needs: helps build skills needed for jobs now and in the future.
h. Better industrial relations: ensures continuity of production. This means, continuous employment for all employees who contribute to production process, i.e. from chief executive officer to floor workers to pantry boy.
i. Reduced accidents at workplace: prevent injuries from happening in the first place.
j. Reduced learning time: this causes better planning and preparation, efficient procedures and give Clear and concise Directions.
3. RESEARCH METHODOLOGY
Several methods are available for use in collecting data in a research work. Some of these methods are so linked that a full study or research cannot be carried out using only one method. There must then be a blending of with available facts.
This research work is specifically designed to study Impact of staff training on an organization. The research design is meant to guide the researcher in the use of the best method of collecting data in the course of the study. The research design used in this study is the simple method and approach. The researcher is only interested in knowing Impact of staff training on an organization with secondary sources of data collection, the researcher obtained data from textbooks and previous write-ups on the study, as well as journals and on the internet.
In today’s ever-changing marketplace, the importance of job training has never been greater. Workforce training is an indispensable way to keep your organization competitive. A training program allows you to strengthen those skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge. This helps reduce any weak links within the company who rely heavily on others to complete basic work tasks.
Finally, training and Development leads to improved profitability and help to achieve the goal of the organization. Importance of employee training to an organization must never be underestimated because training can be thought of as the best insurance policy against all sorts of the inevitable changes and the unforeseeable needs that will arise in your organization from time to time.
The research work shows that all these have significant effect on Organizational Performance. Now a days training is the most important factor in the business world because training increases the efficiency and the effectiveness of both employees and the organization.